Unpacking Custom Sex Doll – Florenza

Is shipping free to my country?

We offer international standard free shipping on regular items; also we offer fast shipping for some countries. You will see shipping options at checkout page

Restricted Areas: All Islamic countries, South America (Mexico,Brazil, Peru, etc), India.

How long does shipping typically take?

– USA / Europe warehouse items: It will take 3-7 days to your door, Please select our international warehouse based on your region.

– If shipping from manufacturer,
Your doll will be made in 1 to 3 business days after payment has been received, and it will take an additional 7 to 50 days to ship, You will see shipping options at checkout page

Where can i find my tracking number?

When your doll is prepared to ship, a tracking number is sent to you via email.

For your doll order, we accept the following forms of payment:

1. Credit and Debit Cards
2. Paypal
3. Bank Transfer
4. Digital Wallet

For more questions, you can visit FAQ page

How discreet will my package be?

At SnDoll, we prioritize protecting your privacy. We use solid, simple shipping boxes without any recognizable branding or labeling. You have nothing to worry about. Our discretion makes the content of your package unknown to anyone.

A plain cardboard box will be used to package the doll. The box has no label that might indicate what’s inside. Who or what is within is unknown

What will be the refund policy?

Depending on when you tell us of the cancellation from the time of purchase, the following cancellation and restocking fees could be charged:

Within 12 hours: Full refund
Within 24 hours: 70% refund
Within 48 hours: 20% refund

-We ask for your patience as we send your order slowly due to force majeure events like COVID-19, wars, earthquakes, etc.

-If you decide to cancel your order because of prolonged delivery times and the delivery time is prolonged (more than 30 days past the anticipated date) due to the forwarding company’s error at work, the indemnity is shared by SnDoll and the forwarding company. The compensation ratio is typically 20% of the total amount.

Am I able to return the sex doll?

Please get in touch with us right away if your doll arrives damaged or with a quality problem. We accept returns or exchanges at no cost to you if the damage was the result of our fault.

Your complete satisfaction as a client is our top concern. We constantly monitor each and every step of the manufacturing and packaging processes to ensure that 99.9% of these dolls are flawless in every way. For additional details, see the shipping and returns policies.

What should come with your sex doll?

1. 1 x Wig
2. 1 x Comb
3. 1 x Blanket
4. 1 x Heator
5. 1 x Vaginal Cleaning Instrument
6. 1 x Sexy lingerie(randomly sent)

English User Manual will be sent by Email once we shipped your package