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Within 24 hours of receiving your purchase, we will get in touch with you to verify the details.

Between two and three business days after receiving approval, we will inform the storage facility to set up the transfer and publish the tracking number.

Approximately one week after you confirm the order details, you will receive them.

If you purchase a stock doll from Zelex, its body will be prepared and shipped right away, but its head must wait until it has been made by the factory, which will take approximately two weeks.

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